(FPI approved FAIS Fit & Proper 12.5 CPD Points
2- DAY PROGRAMME
The “TUNE UP” workshop will
create the aspiration within every F&I Manager to serve customers at such a
high level that every customer is genuinely delighted with their F&I
experience.
The
2-day workshop topics are Me and My Company and Me and My Customer
and can include Product Specific Training (invite your product supplier)
The learner entering
this is to be advised that the CPD points will only be achieved and allocated
on attendance of the 2-day programme and on the completion and achievement of
the eLearning test. A certificate will
be issued on achievement of the test at a pass rate of 80%.
A daily register will
be provided for the 2-day programme aligned to CPD timeframe.
This information
will be transferred to the eLearning portal for the issuing of a CPD report to
the FPS and the learner (Representative/Key Individual) on achievement of the
test.
Preview to some of the topics covered during Day 1
|
TUNE UP TOOLBOX – Day 1
|
CPD
timeframe
|
eLearning
|
|
?
|
40 minutes Skills and Abilities
|
Post programme test to be completed to achieve CPD
points and completion certificate
|
|
2. How to create passion for my job.
Why are you here?
|
40 minutes Skills and Abilities
|
|
|
3. Setting
objectives.
|
40 minutes Skills and Abilities
|
|
|
?
|
60 minutes
Financial Management
|
|
|
5.
Budgeted targets and how to use these.
|
45 minutes Financial Management
|
|
|
?
|
45 minutes Financial Management
|
|
|
7. Time and stress management.
|
40 minutes Skills and Abilities
|
|
|
8. Take custody of the customer
|
40 minutes Skills and Abilities
|
|
|
?
|
40 minutes Skills and Abilities
|
|
|
10. Overcoming the objections – develop questions and
strategy to contra the objection Objections and identifying opportunities to
sell
|
45 minutes Skills and Abilities
|
|
|
?
|
45 minutes Skills and Abilities
|
|
|
Day-1 CPD timeframe
and allocated points subject to the post 2-day programme eLearning portal
test completed and pass mark achieved.
|
480 minutes
|
|
Workshop Dates
14 & 15 September 2018 - maximum 18 candidates
21 & 22 September 2018 - maximum 18 candidates
Enrol now to book your seat
Venue: Intelligo Solutions, Rivonia
Call us 011 234 6251 or email -sales@intelligosolutions.com
For a quote and the programme contents and
to book your seat.
